topic
Hospital AI infrastructure should control patient context: identity-bound PHI access, FHIR and EHR normalization, retrieval provenance, model-channel policy, audit evidence, downtime recovery and write-back.
INFRAHealthcare deliveryGLOBAL
2026-06-02
Developer voice infrastructure has made the voice-agent prototype cheap: telephony, streaming speech, interruption handling and model routing now arrive as APIs. The production bottleneck is still the buyer's contact-centre operating layer: latency budgets, consent, tool permissions, logs, evaluation, failover and CRM writes.
INFRACustomer experienceGLOBAL
2026-06-01